Over the past year I have used Waltham's Florist about 5 or 6 times! Each time they delivered the same exceptional service, quality and professionalism. One of the events I used them for was my wedding. My bouquet and my bridesmaids bouquets were stunning. I was beyond happy with them. I didn't even look anywhere else for my flowers, I knew this was the place for me. They deliver when you want, where you want and are always on time! The flowers for my sisters shower were out of this world. Anytime in the future that I need flowers, this is the place I will go. The staff has always accommodated any request I have had. Love this place a million times and I am so happy I found it!
Beautiful flowers, and excellent customer service! Got a call to let me know they had to make a substitution. The flower arrangement was lovely! Couldn't be happier!
Fantastic service from Michael. I called last minute for delivery that day and he couldn't have been more accommodating. I will be back! Many thanks!!
Two things I hope for when dealing with any business, particularly one on the other side of the country: personal attention and professional service. Waltham's Florist offers both! I called at 8:30 this morning, San Francisco time (11:30 in Waltham), and asked if they could deliver flowers to my daughter's workplace by early afternoon. Two hours later my surprised daughter texted me with "Thank you!!! So beautiful!" The photo she sent confirmed that Darla at Waltham's Florist had prepared an arrangement exactly as she'd described - purple and white flowers, clean looking, elegant! Darla had even called me while she was arranging the flowers to check with me about making a slight change from what we'd discussed on the phone. Altogether I was very pleased and highly recommend them for both local and long-distance business. Thank you, Darla!
We had a last minute flower emergency leading up to our wedding! Michael and Jimmy saved the day!
I'll cut right to the chase:
1. The person I spoke with on the phone (Jimmy - who I found out today was the owner) was pleasant, helpful, and recognized the importance of my order.
2. Flowers were delivered on time.
3. Roses were beautiful.
4. Wife was thrilled.
Everything else is gravy. As a florist, if you get those things right every time, you are five stars in my book. Thanks for the help and for putting a smile on my wife's face. I'll definitely be back.
I needed to order sympathy arrangements in an area I didn't know and called Waltham's Florist based on their reviews. They were very helpful guiding me through the different options available but ultimately I gave them a budget and told them to do what they do. WF did a beautiful job creating arrangements that clearly did not come from an FTD brochure. They even emailed me a delivery confirmation. I highly recommend them and won't hesitate to call if I ever need a florist in the area again.